BUSINESS PROCESS RE-ENGINEERING (BPR)

BUSINESS PROCESS RE-ENGINEERING (BPR)

ABSTRACT

    Business process re-engineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvement in critical contemporary measurers of performance such as cost, quality, service and speed. BPR plays vital role where the business is young and growing. BPR helps in focusing on end customer by providing competitive advantages to the enterprise.
The various companies are implementing BPR technique and one of them is the Nagpur unit of Mahindra & Mahindra Tractors, has observed dramatic results. Some of them are ;drastic  reduction in work in process cost ,near about two times increase in productivity ,the inventory levels reduced to 12 days from 21 days ,the lead time reduces to 30 % ,scrap material reduces to a large extent etc.
    BPR becomes more effective than TQM, JIT, Kaizen when the improvements must be fast and time factor is limited. But the difficult part of BPR is getting and maintaining the management commitment and to have participation of union, by increasing transparency and taking out the feeling of conspiration from the workforce, BPR can be a boon to the industry.